Privacy Policy

At Mangalore Institute of Oncology (MIO), we are committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

• Patient Records: Medical history, diagnostic reports, and treatment plans stored securely in our Electronic Medical Record (EMR) system.
• Personal Details: Name, contact information, and insurance details provided during registration or appointment booking.
• Website Usage: Technical data such as IP addresses and cookies used to improve your browsing experience.

2. Use of Information

Your information is used strictly for provide diagnostic, therapeutic, and clinical services. This includes managing your medical appointments, coordinating with your referring physicians, and processing insurance claims. We use EMR to ensure that your clinical data is accessible to our specialized team whenever required for your care.

3. Data Security

MIO employs robust security measures, including physical, technical, and administrative safeguards to prevent unauthorized access, disclosure, or modification of your data. Our EMR system is protected by encrypted access and regular security audits.

4. Disclosure to Third Parties

We do not sell or trade your personal information. Disclosure only occurs for medical necessity (e.g., to a path lab or specialized consultant), legal compliance, or with your explicit consent. MIO is not responsible for the privacy practices of third-party websites linked from our platform.

5. Your Rights

Patients have the right to access their medical records and request corrections where necessary. To exercise these rights, please contact our medical records department directly at our Pumpwell location.

Last Updated: March 2026. MIO reserves the right to update this policy as needed.